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Common queries answered

Frequently asked Questions

Because most of our orders need to be made, plus the shipping time, the total delivery time is between 6-37 days.

For more information: SHIPPING POLICY

After we receive your order, we will send you a confirmation order address (remember to check the junk mailbox), you can reply to us directly, or contact us through Contact US

After the order is sent, we will provide you with a query URL

You can contact the email address below, we will reply you within 24 hours.
sales@iscosplay.com
support@iscosplay.com
iscosplayshop@gmail.com

If you entered the wrong address and did not contact us in time, and the courier has already been sent, we will inform you which courier company you should contact to modify your delivery address. But if it involves modifying the state or country, you may need to pay some extra shipping costs to the courier company.

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We can ship anywhere in the world

Regular size items all arrive in one package.

Still need help?

Get in touch with us

Monday – Sunday | 9 am-7 pm PST

Tel: +86 191 2947 5925

Address: Room 1202, Youcheng Building,Minzhi Street Longhua District,Shenzhen, Guangdong, 518110, China

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